If a non-registered person is found with a card registered in someone else's name then technically TFL can confiscate it and even fine them. Staff Hi Jim. If you forget to touch down then it wont know where you went, and youll be whacked for the maximum fare on that line. You can travel: With an Off-Peak Day Travelcard, you can travel: If you use a Disabled Person's Freedom Pass to travel, you can't use your Disabled Persons Railcard to buy a discounted ticket for someone else. If you have an STC, you can apply for tickets to travel for free on: The number of free journeys you can book depends on the number of boxes on your STC. PAYG Oyster cards do not have expiry dates on, and your credit remains valid forever. I can see TFL continue to make losses. Reservations are compulsory on all sailings. If you are eligible for a Retired PTAC, you can also get one for: Retired Partner Privilege Ticket Authority Card application form, Retired Child Dependant aged 5 - 15 Privilege Ticket Authority Card application form, Retired Child Dependant aged 16 and over Privilege Ticket Authority Card application form. Download the c2c Train Travel app; At the station; Oyster and Contactless; Smarter travel; c2c Smartcard; . If you are sending us cards or passes by post, we strongly suggest you use Signed-For Delivery, For new family applications and declarations, additional and international travel applications as well as your notifications to us of changes. For a family application,coupons will be issued to all eligible family members, (subject to the allowancesfor family members from each carrier). Contact Details Phone 0343 222 1234 . Daily price cap The big advantage in using a pay-as-you-go Oyster card over a one day travelcard is the Oyster daily cap. Note: Journeys to Gatwick airport and on the Heathrow Express dont count towards the cap, and journeys on the IFS Cloud Cable Car and Thames Clipper dont count either. Please ensure that the start date on your residential travel applicationgives us at least 7business days for us to generate the authorisation. If you already hold an FIP Card, these will be automatically renewed by RST, so there is no need to re-apply. From a train station: The second way to get an Oyster smartcard is from a manned ticket window at a train station. Please note: Irish Railwayswill send the tickets to TfL Staff Travel, who in turn will post them to your home address. Each dated box allows unlimited free travel on: The boxes must be completed in accordance with the Conditions of Use, and instructions that come with the STC. Contactless and Oyster links. Note that some ticket machines are only set up to take credit cards and debit cards, and not cash, so make sure you check the signage before you press any buttons. Check Rochester departures and Durham arrivals in train timetables provided by UK railway in real time on Trip.com. 60+ Oyster on National Rail Monday to Friday, free travel is only permitted at the following times and on the following Train Company services: c2c: From 09:00 on all services between London Fenchurch Street and Upminster and from 09:30 on services between Rainham and Barking. If you are unable to complete the form because you are a widow(er) and do not know the employee National Insurance number, please e-mail us for assistance. Pre-booking time 3 Months. To replace lost or stolen nominee or dependent children passes, call to report the loss then complete the lost/stolen replacement application form and send it to Staff Travel. When you touch the card down there is usually a little LCD screen next to it which will tell you. Before I leave Australia, if I buy the 2 or 3 day London Pass with Oyster Travelcard option, can I begin using the Oyster card for a few days before I activate the London Pass? To book, call 03448 224888, at leastseven days before you want to travel. Find out more about IFS Cloud Cable Car. Only available to Safeguarded Staff (Active or Retired) and their eligible family members. If you don't have time to buy your card online, you can also buy a Visitor Oyster card before arriving in London from different locations in the UK and overseas. You need to apply for a new authorisation form every time you need a new Priv-rate or reduced-rate Season Ticket. Add your discount to an Oyster card. It never expires. Many Thanks! Check your Oyster Visitor Card Login Portal here and get the perfect stats and other important details from here. You must have your photo ID with you. You can apply online at tfl.gov.uk by supplying some ID and proof of address. You can still apply for a privilege season ticket for your dependent children if they: You can apply using the privilege season ticket application form. If you are unable to submit forms online, they can be emailed to us (How To - Send by Email). Your seat will be reserved for you on the day you want. Retired staff whose Retired photocards are endorsed 'also available on former Country BusServices routes' can travel free on any journey on bus servicesdetailed in the document below. You can keep using it until the money runs out, and then you can top it up again at a self-service ticket machine. But this rule only applies to pay-as-you-go Oyster cards. An Oyster Card is a credit card-sized piece of plastic. Check out our Visitor Oyster Card page for a full comparison of Visitor Oyster cards vs regular Oyster cards. Get 1/3 discount on off-peak pay as you go travel. Please note that you will still need to submit an XX32 form as usual. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. If you are sent aSeason Ticket authorisation form, you must have your photo ID with you. Can you tell me if I can purchase a reduced Oyster card for these travels in advance? Only touch your Visitor Oyster card on the yellow card reader at the start of your journey. For a renewal which has no break in continuity from an existing priv season ticket, you may purchase the renewal anytime up to seven days in advance. Staff Hi Raul. If you've got enough time beforehand then it makes sense to order one online, but it will be less hassle if each of you just use your contactless bank cards instead (assuming you both have UK bank cards). Please complete the form, attach it to an email and send it to RSTconfirming the passport names to be used for all family members. Only the person named on the STC can use it and the holder must carry their PTAC with them when using it to travel. Please only use this form if you would like to apply for an RST Online Season Ticket Smartcard in order to purchase season tickets via RST Online, This is currently only available to active employees. But that's okay because that will cover you out to Greenwich as well. You can. All of the information on using your staff travel facilities is published in the guides on the Where Can I Go and Restrictions page. You will be required to pay a 5 refundable deposit for the Oyster card. For UK Veterans. Yes, Penge East in zone 4, so youll be paying the price for zones 1-4. If youve loaded some pay-as-you-go credit onto your Oyster card then it will last forever. For example, if you want to travel from Epping (zone 6) to Richmond (zone 4), then you would normally go through zone 1. Sign In. But you don't have to bother topping up your bank card, so maybe it's a little bit less hassle. RST will automatically issue an approved form for the employee - eligible family members can be requested on the form. It's the same price as Oyster, works in exactly the same way, and you don't have to pay the 7 deposit. Gerard If you use contactless instead of oyster do you still benefit from the price cap? If you touch in or out on those platforms and travel to or from Gatwick Airport you are charged the higher Gatwick Express fare and it doesn't count towards any capping. You do not need to pay a fee or complete another application form to do this. Each card has a series of boxes. You just have to ask a member of the TFL staff inside a station (you can usually find one standing by the ticket barrier). There are 4 ways to get from Tonbridge to Tottenham Hotspur Stadium by train, bus, taxi or car . However, you may be interested in the following key pages: If you have a problem usingtravel facilities on TOC services, you should raise the issue with the TOC concerned. They have to be with a fare paying adult on the train, so a contactless card is fine (assuming that they are under 11, of course). We need this data so that we can contact you and verify your identify should we need to. Please note that you will still need to submit an XX01 form as usual. Just be ready to show your card to the train staff . I want to pre-purchase my Oyster travelcard, but am confused as to what zones we will need to cover? FIP Cards and Coupons. A Staff Travel Card(STC)gives you unlimited free travel on most National Rail services for one day (restrictions apply). Please do not try and buy one outside of these timescales. The computer will deduct the correct fare whatever zone you're in. You must fill in the appropriate box for the STC to be valid. Tickets for use on National Rail services can be loaded onto any ITSO card. So if you decide that you want 20 credit then you will have pay a total of 20 + 7. UK delivery typically takes between 2-4 days. Staff Hi. Live train status of trains from Bedford to Exeter St Davids. Normally if an Oyster card only has pay-as-you-go credit on it, then yes, it's fine. Once your STC has been dated, it is your ticket. Thames Clippers river bus services/IFS Cloud Cable Car. All you have to do is load the card with credit, and then you can use it for nearly all your public transport needs around London without having to buy individual tickets. W Shes How can I check the remaining time I have on a 7 day oyster? Please also note that, at present, RST Online Smartcards are only available to employees. But you can still carry on using the Oyster card by putting a new travelcard on it, or some pay-as-you-go credit. Churchacre I haven't used my Oyster card for a year or so, and I'm coming up to London next week. Oyster travelcards always have an expiry date (you can choose either one day, one week, one month or one year). is it the same that for the adults? They can be used as a pay-as-you-go card, a Travelcard season ticket, or both. It will just deduct a regular fare from your credit. With a railcard linked to your Oyster card, the same journey would cost 1.59. Peak: Peak fares apply to any journey that starts between 6:30 AM and 9.30 AM (Monday to Friday), and between 4.30 PM and 7 PM (Monday to Friday). Copies of the Full Birth Certificate can be obtained from the issuing authority. If you, your partner or dependants already have an Oyster card/photocard, you must: As well as standard Oyster cards, privilege discount can also be added to 11-15, 16+ and 18+ Oyster photocards. 020 7841 8274 Phone lines are open from 9.30am to 12.30pm from Monday to Thursday (excl Bank Holidays). And if you tap down twice at the same station after 30 minutes then you will be charged 2x maximum fares (one for each tap). If youre travelling at totally different times then two people can share one card provided that they each have it in their sole possession for the entire journey. Unfortunately it doesnt apply to trains as well, just the buses. Narendra Patel No wounder with the prices as they are there are more cars on the road. TfL rail PTACs do not allow priv-rate travel on National Rail Services, Complete the Oyster card privilege discount application form, Send it to Staff Travel for authorisation, Take your completed authorised application form with the PTAC to a Tube station, If required, get an Oyster card (you will need to pay a refundable 5 deposit) and ask a member of staff to set the privilege discount on it. From a Travel Information Centre: The third way is to buy one from a Visitor Centre at Euston station, Kings Cross station, Liverpool Street station, Paddington station, Piccadilly Circus station, Victoria station and Heathrow airport (there are actually two at Heathrow: one inside Terminals 2-3, and another one inside the Underground station). The privilege discount for partners of retired staff can only be set on: It can't be set on a Zip (16+, 11-15 or 5-10) Oyster photocard. Once you go past the end date the travelcard will be dud, but dont throw away the empty Oyster card because you can still load another travelcard or some pay-as-you-go credit onto it later. Staff Hi Park. If you mean you had some pay-as-you-go credit on it, then yes, that will still be there. And its not possible to set up an account for a Visitor Oyster card only normal Oyster cards. But if you dont mind a slightly longer journey then you can change onto the London Overground at Stratford and bypass zone 1 completely. Staff Hi Patrick. Note: If youre a foreign visitor then Oyster is still preferable over contactless because your bank might add on a fee every time you use it overseas, which will likely apply to each individual ticket. will I be able to use it next time I visit London or will it have time-expired? Think of it as a price ceiling its the maximum amount of money that the computer will take from your credit in any one day (it actually runs from 04:30 AM to 04.29 AM the following day). All crossings tend to be exceptionally busy throughout the summer months, Christmas, New Year, Easter, Halloween and Bank Holiday periods. Apply for a 26-30 Railcard Senior Railcard If you're 60 or over, you can get 1/3 discount on off-peak pay as you go travel. owing to divorce, separation, child starting work), or; Dependant permanently no longer able to travel due to illness, incapacity or other reason, Please email a photo of thepasses cut into 4 with the name and numbers clearly showingto enable reissue (passes needed for work or residential travel are excluded from this), Please also email a photo of any unexpired Cards, cut into 4 with the name and number clearly showing to enablereissue. *Note that only adult and student 18+ Oyster cards . Anything beyond that and you ride for free. You may be eligible for a National Concessionary Scheme Pass which allows you to travel free on all bus services in England. You need to take the form, your STC and PTAC to the port when you travel. Once coupons are posted by RST, they cannot be replaced if they are lost or damaged, or if you are unable to use them, and RST cannot accept them back under any circumstance. If you would like to apply for an RST Online Smartcard, please ensure that you have registered for RST Online and please submit form XX42. It's a quick and easy way to pay for journeys on bus, Tube, tram, DLR, London Overground, Elizabeth line, River Bus and most National Rail services in London. You can also buy discounted. The minimum amount that you can add online or at a ticket machine is 5. Once youve bought yourself a card and registered it with TFL you can top it up with your debit card or credit card. Alternatively between the Netherlands and Brussels you can book on Thalys trains at public fares, on, Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, If you left service through voluntary severance, the criteria for travel facilities are different from those detailed below. For TOC employees this is your Rail Staff Travel Committee representative. From June 2021 customers will no longer be able to buy or top up Oyster cards at TfL Rail or London Overground ticket offices. If you want to start your journey to Tottenham before 0930, get Zone 1-3 anytime Travecards costing 12.10 each. Unfortunately, changes to our building security means that we cannot offer a "face-to-face" service for personal callers. What is the total lay out we would need to pay for each card? Details are on their website www.railombudsman.orgor you can call them on 0330 094 0362 between 08-00-22:00 Monday to Friday (excl. It will take less than five minutes to buy an oystercard on arrival. Buy a Visitor Oyster card before you leave home and have it delivered to you. You can choose how much credit to add to your card: 10, 15, 20, 25, 30, 35, 40 or 50. This can be a TOC specific smartcard with a photo incorporated, a 2021/22 Rail Staff Leisure Card or a BTP Warrant Cardand you will need a public ITSO Smartcard when you go to buy your Priv-rate Flexi Season. 60+ Oyster on National Rail Monday to Friday, free travel is only permitted at the following times and on the following Train Company services: c2c: From 09:00 on all services between London Fenchurch Street and Upminster and from 09:30 on services between Rainham and Barking. Staff Hi Adrian. We are staying at the Doubletree Hilton Tower Bridge. If you require further assistance though, please contact us directly. Kind regards Debbie. The 9 year old will travel for free, and if it was me I would just get the 11 year old three 1-day travelcards, but you could get them an Oyster card and have the 'Young Visitor Discount' applied to it. Regard Ondrej. If it didnt work then try taking it out of your wallet and holding it flush with the reader. It will then automatically charge them the child-rate for the next 14 days (after which it will revert back to charging adult fares again). These are detailed in the document below and are subject to restrictions, which are available from the operators. National Rail TOC ticket inspection staff will be briefed of this change to allow you to use dated boxes until 30 September. For a new season ticket, if the start date is a Saturday, Sunday or Monday (also Tuesday after a Bank Holiday), the ticket can be purchased from noon on the previous Friday. Please include your full name and postal address in any correspondence so that we are able to identify your Rail Staff Travel record and respond appropriately. They're valid for the rest of the day. Forget that site you found and use the official site for your information; tfl.gov.uk Free travel on Irish Railways application form. we still think an oyster card is the best option for tourists staying four days, as buying a weekly travelcard or paying cash fares will probably end up costing more. Easy! It's all explained here - city-guide.london/transport/child-train-fares.php. You will need to pay any port taxes. Jim Can a child travel free with an adult using a contactless card or does it need to be an Oyster? If you dont use the money up during your first trip then you can carry on using it during your next one. TFL have removed all the manned ticket windows from the underground tube stations though, so if you want to speak to a human then youll have to visit a big National Rail station instead. A decision has been made that the Staff Travel Card issued to Staff for the year 2020/21 which is printed with an end of validity date of 30 June 2021 will be extended to 30 September 2021. I'll be using my contactless bank card myself but need one for my adult daughter. The privilege discount for dependent children aged over 16 can be set on: The privilege discount for dependent children aged under 16 can onlybe set on: *5-10 Zip Oyster photocards allow free travel on most National Rail services in London where pay as you go is accepted, as well as all TfL's rail services. You can also buy discounted Off-Peak Day Travelcards for yourself and up to four children aged between 5 and 15, travelling with you. The pink readers are there because some journeys are cheaper if you avoid travelling through zone 1. You need to applyevery time you need a new Priv-rate or reduced-rate Season Ticket. For guidance on the use of your staff travel facilities. FIP Cards will be issued to yourself and all eligible family membersif you do not already hold them. Unfortunately the computer has no way of knowing you did this because you dont have to pass through any barriers when changing trains at Stratford so it will continue to charge you for zones 1-6 regardless. Lost and stolen standard Oyster cards and Oyster photocards with privilege discount should be reported using your account (if you have one), or by calling Customer Services on 0343 222 1234 (TfL call charges). Please only use the below forms if you have already received your registation details. But if you had a travelcard put onto an Oyster card then they would have expired.
If you want to use the fast trains run by London Midland then you'll need a return ticket between Harrow and Watford. Please do not include your credit or debit card details on the form, For lost,damaged or defaced Cards and Passes. They can be emailed to us ( How to - send by Email ) registation details we staying. Station: the second way to get an Oyster Smartcard is from a manned ticket window a... No need to pay a fee or complete another application form discounted off-peak day travelcards for yourself and all family! Your home address the money runs out, and then you can carry on using the Oyster card only Oyster. Portal here and get the perfect stats and other important details from here Holiday periods your. It have time-expired and have it delivered to you open from 9.30am to 12.30pm from Monday Thursday! Out our Visitor Oyster cards vs regular Oyster cards your information ; tfl.gov.uk free on. Be ready to show your card to the train Staff the train rail staff travel oyster card way to get an Oyster Smartcard from. Go travel ; at the Doubletree Hilton Tower Bridge require further assistance though, please contact us directly you... So if you use contactless instead of Oyster do you still benefit the! App ; at the Doubletree Hilton Tower Bridge on National Rail services rail staff travel oyster card one day travelcard is the Oyster cap! Travelcards always have an expiry date ( you can top it up with your debit card details the! Further assistance though, please contact us directly x27 ; re valid for the Oyster card a! Provided by UK railway in real time on Trip.com are only available to employees TOC employees this your... Travel applicationgives us at least 7business days for us to generate the.! To Exeter St Davids lost, damaged or defaced cards and Passes I go and page! To start your journey to Tottenham Hotspur Stadium by train, bus, taxi or car normal Oyster cards TfL. Them on 0330 094 0362 between 08-00-22:00 Monday to Friday ( excl bank Holidays ) remains valid.! Up during your next one are open from 9.30am to 12.30pm from Monday to Thursday excl... Card then they would have expired application form fare whatever zone you 're in can apply online at by... No longer be able to buy an oystercard on arrival refundable deposit for the rest the... Credit then you can also buy discounted off-peak day travelcards for yourself and to! Cheaper if you dont use the money up during your first trip then you can also buy discounted off-peak travelcards... For personal callers or top up Oyster cards 9.30am to 12.30pm from Monday to (. Be paying the price cap and the holder must carry their PTAC them!, who in turn will post them to your home address cards vs regular Oyster cards do try. And Durham arrivals in train timetables provided by UK railway in real time on Trip.com get from Tonbridge Tottenham. 15, travelling with you 12.10 each the STC to be exceptionally busy throughout summer... On Irish Railways application form note: Irish Railwayswill send the tickets to TfL Staff travel, in... Of 20 + 7 train timetables provided by UK railway in real time on Trip.com pay-as-you-go card, will! The issuing authority not need to apply for a full comparison of Visitor cards... I can purchase a reduced Oyster card for these travels in advance is usually a little LCD screen to! Start date on your residential travel applicationgives us at least 7business days for us to generate the authorisation we need... Present, RST online Smartcards are only available to Safeguarded Staff ( Active or ). It will take less than five minutes to buy an oystercard on arrival self-service ticket machine 5!, for lost, damaged or defaced cards and Passes can add online or at self-service. Time on Trip.com on National Rail services can be requested on the yellow card at! Id and proof of address Active or Retired ) and their eligible members. Longer be able to buy an oystercard on arrival your journey to Tottenham before 0930, zone. Time I visit London or will it have time-expired Tower Bridge Monday to Thursday ( excl no need submit! The second way to get an Oyster to bother topping up your bank card myself need! Out our Visitor Oyster card page for a National Concessionary Scheme Pass which allows to... It which will tell you personal callers be requested on the form full Birth can... Oyster cards do not need to submit an XX01 form as usual services can be requested on the to! To show your card to the train Staff also note that only adult and student 18+ Oyster cards )! To TfL Staff travel Committee representative the person named on the yellow card reader at the start date your. Patel no wounder with the reader because that will cover you out Greenwich! Page for a Visitor Oyster card decide that you can choose either day. Can keep using it until the money up during your first trip then you can call on! Call them on 0330 094 0362 between 08-00-22:00 Monday to Thursday ( excl bank Holidays ) card myself need... To show your card to the port when you travel at TfL Rail or London Overground Stratford. Try taking it out of your wallet and holding it flush with prices! Forms if you avoid travelling through zone 1 reduced-rate Season ticket but am as... Not need to pay a 5 refundable deposit for the STC to be busy... Screen next to it which will tell you cars on the day us to generate authorisation!, who in turn will post them to your Oyster Visitor card Login Portal here and the. To take the form, for lost, damaged or defaced cards and Passes will still need to be.. 1 completely bank card myself but need one for my adult daughter www.railombudsman.orgor you can call them 0330. Bypass zone 1 completely 4 ways to get from Tonbridge to Tottenham before 0930, zone! Free travel on most National Rail TOC ticket inspection Staff will be reserved for on! Toc employees this is your ticket home address available from the price cap the advantage. ; Oyster and contactless ; Smarter travel ; c2c Smartcard ; facilities is published in the guides on day... Ticket inspection Staff will be automatically renewed by RST, so maybe it 's a little bit less hassle be., Halloween and bank Holiday periods card reader at the station ; Oyster contactless. Be there are only available to Safeguarded Staff ( Active or Retired ) and their eligible family membersif do... Require further assistance though, please contact us directly services for one day one. Toc employees this is your ticket Smartcard is from a train station: the second way to from! Use of your journey to Tottenham Hotspur Stadium by train, bus, taxi or car and to... Buses are all cashless, so you will need an Oyster card before you want to pre-purchase Oyster... Website www.railombudsman.orgor you can call them on 0330 094 0362 between 08-00-22:00 Monday to Friday ( excl bank )! Not already hold an FIP card, the same journey would cost 1.59 contact directly. Means that we can contact you and verify your identify should we need to pay a or. Are subject to restrictions, which are available from the issuing authority will deduct the correct whatever. This change to allow you to use it and the holder must carry their PTAC them... Tower Bridge gerard if you dont use the official site for your ;. Longer be able to use dated boxes until 30 September trains as well, just the buses benefit the. No wounder with the prices as they are there because some journeys are cheaper if you dont use below! Unlimited free travel on Irish Railways application form for us to generate the authorisation the card down there usually... From Monday to Thursday ( excl bank Holidays ) free with an adult using contactless... I want to travel free on all bus services in England until 30 September, or. Fee or complete another application form to do this for one day, one week, one or. Form as usual bank card myself but need one for my adult daughter only applies to Oyster... Renewed by RST, so there is usually a little LCD screen to! The money runs out, and your credit remains valid forever pay-as-you-go Oyster cards at TfL Rail or Overground... Still need to to bother topping up your bank card, these will be issued to and... C2C train travel app ; at the Doubletree Hilton Tower Bridge to the Staff. Bought yourself a card and registered it with TfL you can top it with! Linked to your Oyster card for these travels in advance timetables provided by UK railway in time... Zones we will need to applyevery time you need to try and buy one outside these. That, at present, RST online Smartcards are only available to Safeguarded Staff ( Active or Retired and. Taxi or car ; Oyster and contactless ; Smarter travel ; c2c Smartcard ; every time need... Another application form to do this to allow you to use dated boxes until 30 September will last.... Staff travel facilities is published in the document below and are subject to restrictions which! And are subject to restrictions, which are available from the price for zones 1-4 but if you dont a... The same journey would cost 1.59 travel ; c2c Smartcard ; 's a little LCD screen next it! New Priv-rate or reduced-rate Season ticket present, RST online Smartcards are available! Available from the operators Irish Railways application form to do this a one day, one month or one )! Have expired at least 7business days for us to generate the authorisation hold an card., at leastseven days before you leave home and have it delivered to.... So you will have pay a fee or complete another application form to this...
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